Medición de la responsabilidad social corporativa: cómo elegir el método de medición adecuado
DOI:
https://doi.org/10.5377/reice.v12i24.20095Palabras clave:
Medición de la RSE, análisis de contenido, índices de reputación, encuestas basadas en cuestionarios, índice unidimensionalResumen
Este estudio tiene como objetivo explorar los enfoques de medición de la Responsabilidad Social Corporativa (RSC) y sugerir un enfoque específico para medir las actividades de RSE de las empresas que cotizan en la Bolsa de Valores de Mascate (MSX). La medición de la Responsabilidad Social Corporativa (RSC) contribuyó significativamente a la divulgación de la RSE y al desempeño de las empresas en la construcción de una imagen positiva en la sociedad. Elegir el método correcto para medir la RSE es un desafío para las empresas, especialmente cuando hay índices externos disponibles. Este artículo de investigación es un documento conceptual que tiene como objetivo explorar los diferentes enfoques de medición de la RSE y elegir el enfoque de medición adecuado que se adapte a las empresas omaníes. Los enfoques más comunes para medir la RSE son el análisis de contenido, los índices de reputación, las encuestas basadas en cuestionarios y las medidas unidimensionales. Existen diferentes enfoques e índices que miden el desempeño de la RSE de las empresas, pero son generales y no se aplican a todas las economías. Por lo tanto, se requiere un enfoque de medición específico para cada país para medir con precisión todos los aspectos del desempeño de la RSE. Por lo tanto, se sugiere que se construya un índice de RSE basado en el método de análisis de contenido cuantitativo. El estudio propuso desarrollar un índice de RSE basado en un método de análisis de contenido cuantitativo, que ayudará a medir la divulgación de RSE de todas las empresas que cotizan en la MSX. Este estudio proporciona información valiosa a investigadores, empresas, reguladores, responsables de políticas y a la sociedad en su conjunto sobre los enfoques de medición de la RSE que se adaptan a la economía de Omán.
Descargas
Citas
Ali, W., Frynas, J. G., & Mahmood, Z. (2017). Determinants of corporate social responsibility (csr) disclosure in developed and developing countries: a literature review. Corporate social responsibility and environmental management, 24(4), 273-294. https://doi.org/10.1002/csr.1410
Alizadeh, A. (2022). The drivers and barriers of corporate social responsibility: a comparison of the mena region and western countries. Sustainability (Switzerland), 14(2). https://doi.org/10.3390/su14020909
Athanasiadou, C., & Theriou, G. (2021). Corporate Social Responsibility (CSR) Employee Outcomes in the Aviation Industry during the COVID-19 Pandemic Era. A Conceptual Framework. Management and Business Research Quarterly, 18, 28-44. https://doi.org/10.32038/mbrq.2021.18.03
Arsić, S., Stojanović, A., & Mihajlović, I. (2017). The most important dimensions of corporate social responsibility. International may conference on strategic management [Preprint], (May 2018).
Bahurmoz, A. M. (2019). Measuring corporate social responsibility performance: a comprehensive ahp based index. International journal of the analytic hierarchy process, 11(1). https://doi.org/10.13033/ijahp.v11i1.608
Bucur, M., Moica, S., Ardelean, F., & Oțel, C. C. (2019). The importance of corporate social responsibility among organizations in the centre development region of romania. Procedia manufacturing, 32, 309-317. https://doi.org/10.1016/j.promfg.2019.02.219
CMA (2016). Oman code of corporate governance (July 2015). Available at: https://e.cma.gov.om/Content/PDF/CorporateGovernanceCharterEn.pdf
Diez-Cañamero, B., Bishara, T., Otegi-Olaso, J. R., Minguez, R., & Fernández, J. M. (2020). Measurement of corporate social responsibility: a review of corporate sustainability indexes, rankings and ratings. Sustainability, 12(5), 2153. https://doi.org/10.3390/su12052153
Dobers, P. (2009). Corporate social responsibility: management and methods. Corporate social responsibility and environmental management, 16(4), 185-191. https://doi.org/10.1002/csr.201
Dyduch, J., & Krasodomska, J. (2017). Determinants of corporate social responsibility disclosure: An empirical study of Polish listed companies. Sustainability (Switzerland), 9(11). https://doi.org/10.3390/su9111934
Eding, E., & Scholtens, B. (2017). Corporate social responsibility and shareholder proposals. Corporate social responsibility and environmental management, 24(6), 648-660. https://doi.org/10.1002/csr.1434
Ehsan, S., Nazir, M. S., Nurunnabi, M., Khan, Q. R., Tahir, S., & Ahmed, I. (2018). A multimethod approach to assess and measure corporate social responsibility disclosure and practices in a developing economy. Sustainability (Switzerland), 10(8), 1-18. https://doi.org/10.3390/su10082955
Galant, A., & Cadez, S. (2017). Corporate social responsibility and financial performance relationship: A review of measurement approaches. Economic research-ekonomska istrazivanja, 30(1), 676-693. https://doi.org/10.1080/1331677X.2017.1313122
Gorski, T. A., & Gorski, H. (2021). The Study on the Workplace-related Corporate Social Responsibility Practices. Management and Business Research Quarterly, 17, 31-43. https://doi.org/10.32038/mbrq.2021.17.03
Hopkins, M. (2015). Measurement of corporate social responsibility. International journal of management and decision making, 6(3-4), 213-231. https://doi.org/10.1504/IJMDM.2005.006549
Jhawar, N., & Gupta, S. (2017). Understanding CSR- its history and the recent developments. Iosr journal of business and management (IOSR-JBM), 19(5), 105-109. https://doi.org/10.9790/487X-190506105109
Johansson, S., Karlsson, A., & Hagberg, C. (2015). The relationship between CSR and financial performance -A quantitative study examining Swedish publicly traded companies. Linnaeus university sweden, 7(May), 51-58.
Khan, M., Lockhart, J., & Bathurst, R. (2018). Content analysis of corporate social responsibility disclosures : an assessment of approaches (December).
Li, H., Kuo, Y. K., Mir, M. M., & Omar, M. (2022). Corporate social responsibility and environmental sustainability: achieving firms sustainable performance supported by plant capability. Economic research-ekonomska istrazivanja, 35(1), 4580-4602. https://doi.org/10.1080/1331677X.2021.2015612
Majeed, S., Aziz, T., & Saleem, S. (2015). The effect of corporate governance elements on corporate social responsibility (csr) disclosure: an empirical evidence from listed companies at kse pakistan. International journal of financial studies, 3(4), 530-556. https://doi.org/10.3390/ijfs3040530
Mohtsham Saeed, M., & Arshad, F. (2012). Corporate social responsibility as a source of competitive advantage: The mediating role of social capital and reputational capital. Journal of database marketing and customer strategy management, 19(4). https://doi.org/10.1057/dbm.2012.19
Omair Alotaibi, K., & Hussainey, K. (2016). Determinants of CSR disclosure quantity and quality: Evidence from non-financial listed firms in Saudi Arabia. International journal of disclosure and governance, 13(4), 364-393. https://doi.org/10.1057/jdg.2016.2
Pasamehmetoğlu, A., & Gökoğlu, M. M. (2019). Corporate social responsibility and sustainable development in the Mediterranean. Sustainable tourism practices in the mediterranean (pp. 99-112). https://doi.org/10.4324/9781315104911-6
Phillips, R., Schrempf-Stirling, J., & Stutz, C. (2020). The past, history, and corporate social responsibility. Journal of business ethics, 166(2), 203-213. https://doi.org/10.1007/s10551-019-04319-0
Rahmani, M., & Eghbali, A. (2018). Examining the Moderating Role of Corporate Social Responsibility in the Relationship Between Socially Responsible Consumption and Quality of Work Life (QWL) of the Staff in Social Security Organization. Marketing and Branding Research 5 (1), 64-77, https://doi.org/10.33844/mbr.2018.60192
Said, R., Abd Samad, K., Sidek, N. Z. M., Ilias, N. F., & Omar, N. (2018). Corporate social responsibility disclosure index of Malaysian Shariah – compliant companies. International journal of ethics and systems, 34(1), 55-69. https://doi.org/10.1108/IJOES-09-2016-0068
Szegedi, K., Khan, Y., & Lentner, C. (2020). Corporate social responsibility and financial performance: Evidence from Pakistani listed banks. Sustainability (Switzerland), 12(10), 1-19. https://doi.org/10.3390/SU12104080
Wang, H., Tong, L., & Riki Takeuchi, G. G. (2016). Thematic issue on corporate social responsibility. Academy of management journal, 59(2), 534-544. https://doi.org/10.5465/amj.2016.5001
Wu, L., & Jin, S. (2022). Corporate social responsibility and sustainability: from a corporate governance perspective. Sustainability (Switzerland), 14(22), 1-15. https://doi.org/10.3390/su142215457
Xu, E. G., Graves, C., Shan, Y. G., & Yang, J. W. (2022). The mediating role of corporate social responsibility in corporate governance and firm performance. Journal of cleaner production, 375, 134165. https://doi.org/10.1016/J.JCLEPRO.2022.134165
Ye, N., Kueh, T., Hou, L., Liu, Y., & Yu, H. (2020). A bibliometric analysis of corporate social responsibility in sustainable development. Journal of cleaner production, 272, 122679. https://doi.org/10.1016/j.jclepro.2020.122679
Yoo, J., & Hong, S. (2019). Corporate social responsibility and earnings management. Journal of next-generation convergence information services technology, 8(1), 35-44. https://doi.org/10.29056/jncist.2019.03.04
Younas, A., Muthuraman, S., Darmaki, A. A., Khan, F., & Kassim, A. A. M. (2024). Review of corporate social responsibility dimensions. VIII(2454), 2318-2325. https://dx.doi.org/10.47772/IJRISS.2024.801170
Younas, A., & Kassim, A. A. M. (2022). Measuring corporate social responsibility by constructing an index: an empirical evidence from oman. In Eurasian studies in business and economics. https://doi.org/10.1007/978-3-030-94672-2_14
Younas, A., Muthuraman, S., & Darmaki, A. (2023). Empirical review of measuring corporate social responsibility in the sultanate of oman (February 2024). https://doi.org/10.1007/978-3-031-43300-9
Descargas
Publicado
Cómo citar
Número
Sección
Licencia
Derechos de autor 2024 REICE: Revista Electrónica de Investigación en Ciencias Económicas

Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-CompartirIgual 4.0.