Educational quality management model for the francisco de paula santander university ocaña section under the NTC ISO 21001: 2019. REICE: Revista Electrónica de Investigación en Ciencias Económicas, [S. l.], v. 11, n. 21, p. 398–408, 2023. DOI: 10.5377/reice.v11i21.16561. Disponível em: https://revistas.unan.edu.ni/index.php/reice/article/view/2551. Acesso em: 6 aug. 2025.